In addition, the Application/products/services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products.

When you interact with the application, apart from ‘Jesus: The Messenger’ certain third-party service providers/ advertisers may use technologies that automatically collect information about you for both transactional (e.g., confirmation of registration, notification of purchase made, etc.) and promotional (e.g., promotions, newsletters, etc.) purposes.

Please note that we only use the aforesaid information to communicate with and/or improve the Service and to better understand our users' operating systems, for system administration and to audit the use of the Service. We do not use any of the aforesaid data to identify the name, address or other personal details of any individual.

Your information may be collected by ‘Jesus: The Messenger’ or such third-party service providers in the following ways by making use of Log files, Device information, Cookies, public forums, external links etc.

• Log information
When you access our website, our servers automatically record information that your browser sends. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

• Device information
When you register your mobile device or use the mobile device to access the App, In addition to the aforesaid, We will also collect device information such as mobile device ID, model and manufacturer details, operating system etc. for improving the App’s overall functionality and displaying the content according to your preferences.

• Cookies
Cookies are data files placed on your device, used to keep track of information such as your interaction with social media websites, the content you click on, download, upload or share and other activity on the application/website etc. in order to improve your experience of the application by personalizing it to your preferences and usage trends.

We send cookies to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

• Public forum
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

We may alert you by email or phone (through SMS/call) to inform you about new service offerings or other information which we feel might be useful for you.

We are committed in safeguarding your personal information available with us and its security by making use of appropriate technical and organizational measures to protect it from any unauthorized or unlawful processing and against accidental loss, destruction or damage. Although we will endeavor to provide the best security for the data we maintain and process, we cannot guarantee that the security provided can prevent all potential security breaches.

We assure you that we will maintain your personal information for the entire time period your account is active and afterwards retain it no longer than is necessary for our business purposes or for legal requirements.

Privacy policy will need to evolve to cover new situations from time to time and this policy also will undergo changes. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes and your access and use of services will be subject to the most current version of the privacy policy posted at the time of such use.

By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

If you have any queries or concerns regarding this Privacy Policy, please contact us at ‘support@vidhvaa.com’ or contact our customer support.

We have a secure and hassle-free payment gateway in place. Customers can use this payment gateway to make payments to avail our services. Most of the services we offer fall under the services industry. As such, we do not offer any returns on any of our services. However, we do offer refunds and cancellations based on certain conditions if you request for the same within 3 Days of Payment. (There will be no refund after 7 days of transaction) If you wish to request a cancellation or a refund, please go through our Refunds and Cancellations policy carefully. Make sure to read this page thoroughly before registering for any of our services.

1.We do not offer any refunds for cancellations made after registration and payment has been made. However, in special cases such as factual errors, duplicate payments, other inaccurate payment deductions where the payee faces unreasonable loss, we offer refunds.

2.No refund will be provided in any case for the services provided i.e. Study Materials once accessed will not be considered for refund in any case.

3.We offer refunds only on facts regarding a specific case (between 7 to 10 days of the transaction). We reserve the right to refuse refunds for any reason whatsoever, as we deem fit.

4.All refunds will only be made to the same account or card from which payments were made initially.

5.Refunds will only be processed after a thorough verification process related to the credentials of the account holder.

6.We do not entertain any cheque or cash refunds. We only offer online refunds.

7.Any extra charges borne by the customer such as bank transaction fees, service fees, or processing fees will not be refunded.

8.We do not entertain multiple return requests for the same order. Customers requesting multiple refunds will be blocked from accessing our website.

9.We do not pay any interest on refunds.

10.We will not be held responsible if the customer fails to receive our communication due to incomplete or incorrect contact details.

11.We do not entertain refunds for any registrations made during discounted or promotional campaigns.

12.Customers should produce valid documentation including a valid invoice to claim a refund.

13.While we have taken utmost care to ensure that our payment gateway is secure, we do not guarantee or represent that using our services will not result in unauthorized data use or theft of data online. We use the services of a third-party payment service provider for our online payment gateway.

14.We and our payment service provider do not assume any liability for any type of damage, monetary or otherwise that a customer may suffer due to any delay, interruption, corruption or failure of information transmission during payment.

15.Chargebacks will be made to the customer only if we fail to provide our services for any reason whatsoever after receiving payment.

reserve the right to update the contents of this Refunds and Cancellation policy from time to time without prior notice. Make sure to keep updated before you register for any of our services.

If you have any questions or doubts related to our Refunds & Cancellations, please feel free to get in touch with us.